Completely local and ready to listen, our professional claims staff are right here to meet your needs, 24 hours a day, 7 days a week. Whether it’s an auto, property or commercial claim, just call to get started. One of our friendly associates will get back to you, within four business hours.
Customer care commitments - our promise to you:
- You will be treated with respect.
- You will receive prompt and efficient service.
- You will receive flexible service terms.
- You will work with courteous, knowledgeable
and caring professionals. - You will receive a clear explanation of our
process and we will follow through. - You will receive quick and fair treatment to
issues and concerns.
If you aren’t sure
Small incidents happen from time to time, and you may not be sure if your insurance applies. If you’d like to speak to one of our representatives before you report an incident, just call us at 1-888-722-6074. We’ll be glad to assist you.
Save time and be prepared
Before you call to report a claim, save time by making sure you have the following information at hand:
- Your Munn Insurance policy number
- Details of the incident
- List of incurred damages
How do you make an auto claim?
At Munn Insurance, we realize that the events leading to an auto claim can often be traumatic. That's why we strive to make the claims process as smooth and painless as possible for our customers. To help us help you, here are some things to think about:
- Report the accident... If your vehicle has been involved in an accident, call your local police department immediately to report the accident and follow their instructions.
- Obtain names and addresses... of any and all persons injured in the accident, drivers and occupants of other vehicles involved, and any witnesses.
- Obtain license plate numbers... of any and all vehicles involved in the accident.
- Call 1-888-722-6074... toll free 24 hours a day, 7 days a week to report these details to a claims representative. Your Munn Insurance claims representative will review the incident and related damages with you and carefully examine the situation. They will then review your policy and confirm your coverage.
- Help us to help you... Your claims representative will work with you to arrange repairs of auto damage and temporary substitution or replacement of a vehicle. Your Munn claims team always has customer service and quality in mind. They work with premier vendors that meet our strict quality standards.
Customer Satisfaction Surveys... What do YOU think?
Your opinions count. That's why at Munn Insurance we consistently follow up with customers who have made a claim to learn about their claims experience. This information is reviewed regularly and helps us to understand what we are doing well and to identify areas where we can improve our service.
If you wish to provide additional feedback or are having difficulty resolving your claim, please contact our Claims Manager at 1-888-722-6074.
